Refund policy

FLOWERS & EVENTS

All bouquets and event bookings are non-refundable.

RUSTIC METAL ART

If the metal piece(s) aren’t exactly what you were hoping for, we’re here to make it right. You may request a full refund within 14 days of your purchase, and we kindly ask that you return the items promptly. Please contact us before returning any products so we can assist with the shipping and refund process.

NOTE: Shipping and handling charges are non-refundable. If there’s an error with your order or if items arrive damaged in transit, please email us at uchtenhagenfarm@gmail.com.